The hotel offers cheese and meats in the morning. Whatever you need is in this airy room with great views and a comfortable chair. Excellent personnel are at the reception desk.

Exceptionally comfortable bed, relaxing room that has a good bathroom.

Nothing everything was great.

The relaxing and airy room with a view. Variety of meals for breakfast, including cheese and meats.

This venue had a clean environment with friendly and helpful staff at the front desk and a convenient on-site restaurant for meals.

This place has a perfect location near the main square and clean facilities, with reasonably sized rooms that are airy and offer a nice view.

Greatly enjoyed huge & airy room.

The breakfast here was satisfying with a good selection of cheese and meats, and the room had big windows with a view of the Straits, making it airy and spacious.

Hopefully the room was airy and reasonably large with great views, windows on the end. Besides, the location was particularly good and unbeatable for our stay, within 10 minutes' walk of Museo Regional de Magallanes.

Can honestly say there wasn't anything not to like!

This place might need a facelift, but the staff is super helpful. The Wi-Fi here is reliable too. They offer a wide range of food at the on-site restaurant. 🍽️

The location here is ideal for exploring the downtown and central area, and there's a delicious breakfast with plenty of options available.

Convenient Location 📍

This place is situated right next to supermarkets, a bustling boulevard by the bay, and the heart of the town. Moreover, the staff here goes out of their way to assist guests in navigating downtown easily.

Efficient staff. Clean and comfortable rooms. Nice view over the harbor. Good location close to bus terminal and main square. Breakfast with many options for vegetarians.

Breakfast disappointed us because fruit juices are not natural and, even if I could accept those, they should be the least harmful to health. . The toilet was not neat, the towels smelled musty, there was no good vacuuming or sweeping. The service responses were not always timely or attended to. Some people at the reception desk were stingy and not very empathetic, so one of them stood out as being especially receptive and pro-task (thin, small beard, and wears glasses for about 30 years). Very attentive. Instead of a room, on the second day (it leaked at night), we were left with a woman's vest in the first room and nobody told us about it, except on the fourth day when a waitress let us know and we complained at reception. She herself returned it later. The lobby lacks warmth and more comfortable armchairs, perhaps also a TV, curtains and background music.

The pool: it does not look sanitized and in the dressing rooms there is no staff to watch over the cleaning or drying of the floor. The sheets, apparently, are not changed every day, We claimed because the bottom was notoriously stained and did not smell clean. Few staff members are attentive and cordial, some do not even say hello. A lady (apparently a cleaning supervisor) passed me several times and although I looked for her greeting she did not show her face.

The proximity to the city centre.

Although the reservation was for 2 rooms, at the time of taking them I requested that the arrival of a third passenger be considered the following day to add him as a guest to one of the rooms. was noted in the system, when the third person arrived, they offered him a third room, completely disregarding what had been arranged the day before. I noticed the situation, I asked if it could be reversed and change made, to which they replied that they could not as the room had already been taken. They considered that they could have made the change, since it was what had been agreed upon in advance. In view of the answer, I preferred not to insist, does not mean that I agree with what happened. I am very upset about this.. Also, heating in the room (300) was very high, despite supposedly turning it off by setting it to 0.. carpets in the room need a deep wash, stain removal and sanitization, you can see a lot of dust and dirt in the room to remove odors, bacteria, mites and other pollutants.

The rooms here are spacious and well-appointed, with incredibly friendly and accommodating front desk staff, an excellent breakfast spread that includes a variety of delicious cheese and meats.